96bet Responsible Gaming — Your Safety Is Our Priority
Let entertainment stay fun, not a burden — at 96bet we make sure every player can play consciously and safely.
Keep gaming Entertainment, Not a Problem
Online betting and casino gaming can be a legitimate form of entertainment — but only when enjoyed in a controlled and mindful way. 96bet believes every player should have the right information and tools to set their own limits.
We want you to come to 96bet for fun — not to ease financial stress. If you ever feel that gaming is affecting other areas of your life, don't wait: use our tools and support.
Our platform follows SSL encryption and fair play standards. But alongside technical security, protecting players' mental and financial wellbeing is also part of our responsibility.
96bet's Commitments
- No one under 21 is allowed to open an account
- Player-controlled deposit limit setting
- Time-out and self-exclusion options always available
- 24/7 support in Bengali — chat and email
- No pressure advertising or manipulative tactics
- Age verification is mandatory before real-money play
The Tools to Stay in Control Are in Your Hands
Set Deposit Limits
Decide for yourself how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Raising a limit takes some time to process — this delay is intentional, so decisions aren't made impulsively.
Financial ProtectionTime-Out
If you feel you need a break, you can temporarily close your account for a set period — from 24 hours up to several weeks. You will not be able to log in during this time.
Mental WellbeingSelf-Exclusion
If you need a long-term break, choose the self-exclusion option. Once activated, access to your account will be completely blocked for a set period — or permanently — and promotional communications will stop.
Long-Term ProtectionAge Verification & Identity Security
Age is verified when you open an account on 96bet. No one under 21 can participate in real-money play. Use a strong password to keep your account safe from younger members of your household.
Age ProtectionGaming History Review
You can view your deposit, withdrawal, and betting history at any time in your account. Check your spending regularly — it's a simple way to stay aware of your gaming habits.
TransparencySupport & Advice
If you feel gaming is becoming a problem, contact 96bet via 24/7 live chat or email. Our support team speaks Bengali and handles every matter with complete confidentiality.
Round-the-Clock SupportRecognize the Signs of Problem Gambling
If any of the signs below apply to you, pause and ask yourself some honest questions. Gaming should always be enjoyable — not compulsive.
- Returning again and again after losses to "chase" what you lost
- Spending beyond the budget you set aside for gaming
- Hiding your gaming from family or friends
- Feeling restless or irritable when you are not playing
- Prioritizing gaming over daily responsibilities, family, or work
- Borrowing money or dipping into savings to fund gaming
- No longer feeling the same excitement unless you place bigger bets
5 Simple Steps to Play Responsibly
Set Your Budget First
Decide how much you will spend before you start playing. Only use money that, if lost, will not disrupt your daily life.
Stick to a Time Limit
Decide how long you will play before each session. Use an alarm or reminder and stop when the time is up.
Don't Play on Emotion
Avoid playing when you are angry, lonely, or feeling down. Your emotional state affects your decisions.
Never Assume a Win Is Guaranteed
Gaming outcomes are entirely random. Thinking "I'm sure to win this time" is a warning sign.
Ask for Help When You Need It
Contact 96bet via live chat or email whenever you have a problem. Asking for help is a sign of strength.
For Ages 21 and Above Only
To open an account and participate in real-money play on 96bet, you must be at least 21 years old. This is not just a rule — it is our ethical responsibility.
We verify identity at registration. If any account is suspected of violating the age limit, it is suspended immediately and any balance is held.
If there are minors in your household, keep your device and account secure. If you have any concern, notify our support team straight away.
How to Activate Limits and Breaks
96bet's responsible gaming tools are available directly in your Account Settings. The simple steps below show you how to use them.
Set a Deposit Limit
- Log in to your account
- Go to "Account Settings" or the "Security" section
- Select the "Deposit Limit" option
- Set your daily / weekly / monthly amount
- Press "Save" — it takes effect immediately
Take a Time-Out
- Go to Account Settings
- Select "Time-Out" or "Break"
- Choose your preferred duration
- Confirm on the confirmation prompt
- Logging in will be completely blocked during the break
Self-Exclude
- Contact the support team via live chat
- Submit your self-exclusion request and specify the duration
- Complete identity verification
- Your account will be closed for the specified period
- Promotional emails will also be stopped
If You Are Struggling, Reach Out Right Away
If gaming has become a problem, you don't have to face it alone. The 96bet support team is always by your side. Speak in Bengali, speak honestly — we don't judge, we help.
Our support team is trained in responsible gaming. They can help you activate the right tools, review your account, and, if needed, point you toward outside assistance.
96bet Support Center
Review Your Gaming Habits
Ask yourself the questions below. If you answer "yes" to more than one, it's time to take action.
- Do you spend more than the budget you set?
- Do thoughts about gaming keep you up at night?
- Are family or friends worried about your gaming?
- Do you keep playing to try to win back money you lost?
- Do you find it hard to cut back or stop playing?
- Is your work, studies, or relationships being affected?
If the answer is "yes", contact our live chat right away or activate self-exclusion.
Frequently Asked Questions About Responsible Gaming
Play Responsibly — Start Today at 96bet
Fun, safety, and control all in one place — everything is in your hands at 96bet. Log in or explore our game categories.